A Kenneling Alternative

Floofins

Summer Time and the Living is Floofy

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Whether your Floofin loves sunbathing or finds the AC a delight, most Floofins agree that summer brings a more relaxed schedule that suits them. As we approach the unofficial kickoff of summer, we offer a few tips for maximizing your Floofins experience.

Summer Tips:

  • Make sure your information is up-to-date in the portal. It does seem like we mention this one quite frequently. Should trouble brew while you are away those pieces of information are super important. Remember, summer brings storms, AC breakdowns, and other unplanned events that make contacting you or a designated party even more important. 
  • Let us know about health changes in your Floofins. While we do our best to slow down the walks or keep the time outside limited based on our observations and experience with your pet, your feedback and knowledge is paramount. You know your pet best! If you want shorter outdoor time when the temp rises above a certain point, let us know.
  • Book your travel early. You may have seen the backlog of passport applications as Americans appear to be planning higher volumes of travel this summer. If you have plans to escape somewhere your Floofin can’t go, make sure to get on the books as early as possible.
  • Cancel your visits as soon as you know you don’t need them. While it is good to have that appointment booked, pet sitters are still in high demand and holding a spot you don’t need may impact someone else being able to book that trip. Freeing up visits you don’t need allows us to book visits with clients on our wait lists.
  • Slow down and smile. Summer gives us all a little more time to enjoy the things that make life worthwhile. Spend some extra cuddle time with your Floofin. Or, just take an extra long walk. Time is short. We hope you make as many memories this year as possible. 

How Well Do We Know Your Pets?

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January 19th is Get To Know Your Customers Day. We feel pretty confident that we know your pets pretty well, but we always want to learn more.

Let’s talk about how we get to know the Floofins in your household. 

First, we alway do a meet and greet before taking on new clients. We get all of the information on your home, your pet’s schedule, the feeding preferences, etc. It’s important to us that we make your absence feel less stressful to your pet by keeping them in their routine.

We also spend regular time with them. If you are a midday walk client, we know the pace your pet likes to take and are able to notice when they speed up or slow down or even when something is askew. 

As a client, I have had my Floofins staff member note any small lumps or bumps and any odd behavior (like that time Ginger insisted she take her water buffalo horn on her walk). It’s helpful and informative.

But did you know that you can always contact us with additional information above and beyond what is in your profile? We always document information there for consistency between staff and the office. But, you can always reach out to us with feedback about our service and staff. We encourage communication. 

Finally, if you are satisfied with the service you receive, consider leaving a Google Review, Yelp Review, or a Facebook Review. Those words of praise and affirmation make a huge difference when potential clients are researching pet care companies. We note it and appreciate it.

So, tell us more about you, our customers. And if you want, let others know how you feel about us. We believe in hearing our customers, so always let us know how we’re doing. 

Happy New Year To Our Floofins Family

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By the time this reaches you, Floofins & Co. will have completed our holiday season schedule.
We are grateful that we were able to care for your floofins during the holidays. It was busy and we implemented our first waitlist in the company’s history. Our team deserves a huge shout out for their dedication and commitment to making sure each floofin was tucked in and fed, medicated, and loved. Thank you to each and every one!

Current Status

We, like every industry, have been seeing increased demands for pet care service. And we are working diligently to bring on new staff to allow us to serve the clients on our wait list. We encourage you to take advantage of our staff referral program if you know of any great potential team members. 
We feel gratitude for your support during 2021 and are hopeful, despite the latest variant, that 2022 will continue to see more ordinary experiences for all of us.

Looking Ahead

Plunging into 2022, we have new things coming your way. Be sure to follow us on all the social media sites for details as they are announced.
What does founder Kristin Skelton see on the horizon as she looks into the upcoming year? “I’m looking forward to introducing our dog training arm to help our pet parents work in their homes on pet behaviors they want to work on! Especially with all of the new dogs that have gotten adopted this holiday season,” she said. “Additionally, we will be unveiling our Floofin Couture clothing line for clients to purchase. It’s been a frequent request and we are excited to be able to get it off the ground. We are also excited to bring these items to our table at all of our summer events in 2022.”
We wish you a Happy New Year and look forward to spending time with your floofins soon.

Christmas Day In Floofinsland

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It was Christmas Day and all through the land,

Floofins & Co. was out lending a hand.

 

With floofins great and small,

We cared for them all.

 

Furry, feathered, finned and scaled,

We took photos and left notes, detailed.

 

We fed, we walked, we tucked them in.

We played, medicated, even gave insulin.

 

While you, their pet parents, were away,

We stepped in to give them a good holiday.

 

Because to us they are like family.

Even if some of your relatives don’t agree.

 

So we kissed each and every one good night.

And wished them a holiday happy and bright.

 

To care for your floofins is our greatest joy.

It’s better than a BarkBox filled with toys.

 

Thank you for trusting us to care for your pet.

Our hearts are full when their needs are met.

 

Merry Christmas and have a safe trip home.

Good tidings to you, no matter where you roam.

 

Floofins & Co. is here for you,

Because we love your pet, almost as much as you do!

 

Happy Holidays!

Gift Ideas From Our Floofins Friend

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We have partnered again with one of our Floofins Friends: Adreanne Tesene! Adreanne is the owner of Two Bostons, The Store For Happy Pets. She has graciously offered to provide our clients with a socially distanced rundown of all the best holiday gifts of 2021 for pets and people.

Watch Adreanne walk you through the hottest options this year in the superb video posted above. You can see the products and get her take on the gifts of choice for everyone on your list. 

Fully in the holiday spirit, Adreanne has given our Floofins Family members a great list of products that will wag your tail or turn on the purring kitten in either your floofins or the people in your life with floofins. 

Enjoy this holiday advice and choose whatever method you are most comfortable with: shopping in person or online. And remember to let them know you are a floofins family member and appreciate Adreanne’s advice this year.

Thanks, Adreanne, for helping our friends and clients with tips and treats for the 2021 holiday.