Blog
June 5, 2024

Spread the Love: Where & Why to Review Floofins & Co.


Author: Kristin Skelton
Featured image for “Spread the Love: Where & Why to Review Floofins & Co.”

In today’s digital age, online reviews hold immense power. They can make or break a business, especially service companies like ours. Whether you’re searching for a plumber, a dog walker, or a landscaper, the first thing you likely do is head online, scanning reviews before choosing a service provider. What about you? Are you leaving reviews to help companies and consumers? Today, we’re sharing Where & Why to Review Floofins & Co. in the hopes that you’ll share your experience with our team with others. By doing so, you’ll be helping our business compete in Chicagoland’s busy pet care market while helping dedicated pet lovers like yourselves find their way to us!

Where & Why to Review Floofins & Co.: Importance of Online Reviews

There are several reasons why online reviews are important for service companies like ours:

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  • Building Trust and Credibility: Positive reviews act as a digital stamp of approval, building trust with potential customers. They show others that we deliver on our promises, are reliable, and provide quality service.
  • Influencing Decisions: Let’s face it, most of us rely on online reviews before committing to a service provider. Reviews provide valuable insights into a company’s customer service, professionalism, and overall customer experience.
  • Improving Services: We monitor online reviews to see how customers perceive our services. Positive reviews highlight what customers appreciate, while constructive negative reviews can be invaluable tools for improvement. We base much of our new hire and ongoing employee training on the feedback we receive from our clients.

Where & Why to Review Floofins & Co.: Keeping Reviews Relevant

As a consumer, you have the power to shape the online narrative of our company. Leaving a review helps future customers make informed decisions about hiring our team. Your reviews therefore impact our business and their families as follows:

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  • Describe Whether Expectations Were Met: Was your dog walker friendly and reliable, sending you adorable photos during their visit? Did we provide services with love and compassion? Write a review praising our camera skills, timing, responsiveness, professionalism, etc.
  • Provide Details: Vague reviews like “Great service!” aren’t ideal. Instead, be more specific and mention what impressed you. What was it the stand-out part of the experience? Was it communication, the promptness of service, or our friendly attitude? Let us and others know!

Where & Why to Review Floofins & Co.: More Than Just Stars

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Of course, a good star rating can be very helpful. However, the written portion of your review carries even more weight – at least for us. It allows our administrative team to delve deeper into your experience. The details you provide also help set expectations for potential customers.

Leaving a review takes minimal effort but has a significant impact. Here are some tips to consider when reviewing service companies like ours:

  • Be honest and objective
  • Use names when possible
  • Write within a reasonable timeframe of your experience
  • Be respectful, even if something went wrong

Where & Why to Review Floofins & Co.: Don’t Use Reviews to Vent

If you ran into a problem with a service provider, it’s important to allow them to make it right before reviewing them. If you use online reviews to vent, you can tarnish a business’s online reputation for years to come. And, you won’t be helping them improve their operation in the process.

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If something ever goes wrong with Floofins & Co., we encourage you to get in touch. Our customer care team will work with you to ensure that we have learned from the error, discuss the error with our staff, and improve our service levels the next time around. Our company values include kindness and compassion and we’re confident that we can overcome challenges together better than we can at odds.

Where & Why to Review Floofins & Co.: Supporting Chicago’s Best

Online reviews are a win-win situation for both consumers and service companies. By sharing your experience, you help others make informed decisions and encourage companies to strive for excellence. Please take a few minutes to leave a positive review on one of the following sites. We would really appreciate it!

Review Floofins & Co. on Google

Review Floofins & Co. on Facebook

As stated, please mention staff members’ names when possible. We use reviews to reward our employees with bonuses and extras. In addition, positive reviews motivate our staff to continue providing outstanding service and care!

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If you are new to Floofins & Co. and interested in our dog walking and pet sitting services, please fill out our contact form. Once received, we will be in touch to further discuss your interest. You may also give us a call at 630-478-8915 or drop us a line at info@floofinsandco.com. We are happy to discuss our services from Monday through Friday, 8:30 AM to 5 PM. Learn more about our new client onboarding process here.

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