Interested in becoming a new client? Follow the steps below and join the “Floofins Family”:
1. Create a Floofins Account. This will become your portal to your household and pet profiles, billing and scheduling.
2. Review the “My Forms” section in your new online account. These forms will need to be filled out before your first scheduled service.
3. Request a New Client Meeting. You may request a meeting by phone at 630-478-8915 or via e-mail at [email protected] Please provide 2-3 dates and times that work with your schedule.
4. At Your New Client Meeting, you will meet with one of a member of our leadership team and your primary pet care specialist. We will review your household and pet profiles, answer any of your questions and set up your first pet care appointment. Also, please have your keys ready for pick up at this visit (make sure you take a moment to review the key policy form) so we are ready to begin service.
Just have some questions about service? Give us a call at 630-478-8915 or drop us a line at [email protected]! We are happy to answer any and all questions you may have. We are in the office Monday-Friday 9AM-6PM.