• Skip to primary navigation
  • Skip to content

Floofins & Co. - A Kenneling Alternative

A Kenneling Alternative

  • Company
    • Our COVID Response
    • So… What’s a Floofin?
    • Benefits Of In-Home Care
    • The Floofins Difference
    • Frequently Asked Questions
    • Giving Back
      • Roofs For Floofs
      • Presents 4 Pets
    • Certifications & Memberships
    • Join Our Team
    • Contact Floofins & Co.
  • Services
    • Our Services
    • Our Pricing
    • Our Service Area
    • Request For Dog Training Services
    • Cat And Dog CPR And First Aid Course
  • Team
    • Owner/Founder
      • Kristin S.
    • The Original Floofins
      • Portia S.
      • Priscilla S.
    • Administrative Team
      • Amanda B.
      • Anna S.
      • Jennifer H.
      • Mary L.
      • Yana Z.
    • Pet Care Team
      • Carrie B.
      • Corine G.
      • Jennifer G.
      • Kaleena U.
      • Kelci P.
      • Laura W.
      • Lorelei C.
      • Megan W.
      • Paula B.
      • Sasha B.
    • Dog Trainers
      • Angela D.
      • Crystal M.
    • Join Our Team
  • Clients
    • Our COVID Response
    • The Floofins Difference
    • Service Area
    • New Client Information
    • Key Drop and Pick Up Locations
    • Contact Floofins & Co.
    • Client Login
    • Online System Manual
  • Blog
  • Floofin Couture
  • Client Login
  • New Client

pet care companies

How Well Do We Know Your Pets?

January 17, 2023 by Jennifer Houghton Leave a Comment

January 19th is Get To Know Your Customers Day. We feel pretty confident that we know your pets pretty well, but we always want to learn more.

Let’s talk about how we get to know the Floofins in your household. 

First, we alway do a meet and greet before taking on new clients. We get all of the information on your home, your pet’s schedule, the feeding preferences, etc. It’s important to us that we make your absence feel less stressful to your pet by keeping them in their routine.

We also spend regular time with them. If you are a midday walk client, we know the pace your pet likes to take and are able to notice when they speed up or slow down or even when something is askew. 

As a client, I have had my Floofins staff member note any small lumps or bumps and any odd behavior (like that time Ginger insisted she take her water buffalo horn on her walk). It’s helpful and informative.

But did you know that you can always contact us with additional information above and beyond what is in your profile? We always document information there for consistency between staff and the office. But, you can always reach out to us with feedback about our service and staff. We encourage communication. 

Finally, if you are satisfied with the service you receive, consider leaving a Google Review, Yelp Review, or a Facebook Review. Those words of praise and affirmation make a huge difference when potential clients are researching pet care companies. We note it and appreciate it.

So, tell us more about you, our customers. And if you want, let others know how you feel about us. We believe in hearing our customers, so always let us know how we’re doing. 

Filed Under: Floofins and Company Tagged With: affirmation, behavior, bumps, communication, facebook, Floofins, Get To Know Your Customer Day, google, home, lumps, midday walks, new clients, pet care companies, pets, praise, profile, Review, routine, schedule, yelp

Happy 12th Birthday, Floofins & Co.!

April 1, 2022 by Jennifer Houghton Leave a Comment

Today marks our 12th anniversary and we are so glad to still be in business despite the impact of the global pandemic. We want to thank each of our clients for their continued support and our staff for their loyalty and determination. 

As we kick off our 12th year in business, there are many things that we have planned that we are excited to share with you. Let’s get right to it!

What’s Ahead

First, our dog training program is up and running. If you have a pandemic pet or one that has forgotten what it is like to be around other humans, now is the time to lock in some training. Pop over to the website to check out the various options. Let our trainers concentrate on the specifics you want to work on. All classes are individual and are designed to meet your particular needs.

Second, we will be launching our Floofins Couture line soon. Stay tuned for details. After we do a test run with our staff, we will provide you all the details on how you can rock your Floofins attire. You’ve asked and one of the benefits of the pandemic was some time to develop this line of products. Information coming soon!

Finally, we know that many small pet care companies did not survive the shutdown. While we are always happy to bring new clients into our family, the influx between demand and available staff forced us to establish our first ever waitlist. We hope to add those patient future floofins family members to the fold soon. Thanks to our clients for helping us locate some additional staff!

We can’t emphasize how much we appreciate our clients. Thanks for sticking with us and we hope that 2022 – our 12th year in business – is the start to some great moments ahead. Happy Birthday, Floofins & Co.! 

Filed Under: Floofins and Company Tagged With: 12th anniversary, attire, birthday, business, classes, dog training, floofins couture, happy birthday, new clients, pet care companies, shutdown, staff, Trainers, waitlist, website

  • Contact Floofins & Co.
  • Privacy Statement
  • Terms of Use

Copyright © 2009-2023 Floofins & Co., Inc. All Rights Reserved.

205 E. Butterfield Road, #442, Elmhurst, IL 60126

p. (630) 478-8915   f. (630) 478-9803   e. info@floofinsandco.com

Site design provided by Devon Harper.