Floofins vs Alternatives

We understand that there are many options when looking for pet care, pet sitting, or pet walking in our community. However, not all service providers are the same. This guide is designed to help you understand the difference between Floofins and some popular alternatives because picking the right pet care is essential to the health and well-being of your beloved pet.

Why Clients Choose Floofins instead of National Pet Care Companies (like Rover or Wag):

View the differences below:

Floofins & Co:

We are local and know our team members personally

We train our team and stand behind them

We guarantee the satisfaction of the service you receive

Others:

They do not see or meet with caregivers

They do not train their caregivers

They do not guarantee services provided by a caregiver

You must thoroughly vet each caregiver because they do not.

Floofins & Co:

All staff are bonded for client protection (protects the client from theft)

Workers compensation provided for all pet sitters (covers staff on-the-job injuries)

Liability Insurance carried, deductible covered by Floofins & Co. (cover client’s property and pets)

Others:

Not bonded (Rovers)

Workman's Compensation insurance not provided.

Client pays $250 insurance deductible if pet injured while in sitter care. Limited coverage for property damage or personal injury of others. Client should plan to carry personal policies to cover these items (Rover).

No bonding or protection against theft (Wag)

Floofins & Co:

Sitters work as a team

Floofins & Co. provides backup sitters if primary sitter is sick, on vacation, or has an emergency

Floofins & Co. is responsible for keys/personal info, which is provided to the backup sitter. Handoff of important client info ensures high quality of service.

Client can meet any sitter for peace of mind

Others:

Work as individuals

Client is responsible for finding new sitter if primary is unavailable.

No communication amongst sitters

Client is responsible for making sure keys are transferred and that client personal/pet info is up-to-date/passed to new sitter

Floofins & Co:

Local supervisor on duty 365 days per year

Supervisor can be on site in 30 minutes or less and has local team available to assist as needed

Supervisors know clients, staff, & local area and are skilled in handling pet/home emergencies

Others:

Manager on duty in call center

No local support available - if your pet escapes from sitter there is no team looking for him/her

Support staff unfamiliar with clients, sitters, and service area - unable to provide much assistance

Floofins & Co:

We do not mix dogs from different homes on walks/visits

We do not mix dogs from different homes on walks/visits – Your pets stay in their own home and do not interact with other pets except those in their own household

Supervisors know clients, staff, & local area and are skilled in handling pet/home emergencies

Others:

Dogs in boarding can pass illnesses to each other due to the group interactions – always inquire about cleaning protocol

Group dog play with minimal supervision can lead to dog-on-dog injuries or illnesses – always inquire about dog to handler ratios

Floofins & Co:

For dogs that may not be a candidate for boarding due to temperament

Senior dogs appreciate the calm home environment

Pets with unique health, diet, medication, or schedule requirements benefit from single caregiver attention

Others:

Senior dogs may not do as well in boarding due to lower energy levels, aching joints

Usually are minimum age limits for puppies

Depending on the special need of the dog, it may need to be kept separate from other dogs at the facility

Floofins & Co:

Once you are a client with Floofins & Co., you are guaranteed we will be available 99.99% of the time

You will have a primary sitter team. If they are unavailable, a backup will perform your service and will be debriefed by the primary sitter(s) to ensure continuity.

Others:

Individuals are not available to provide service 365 days per year because they take time off, they get sick, or their schedule gets full and they cannot take additional business.

Floofins & Co:

Once you are a client with Floofins & Co., you are guaranteed we will be available 99.99% of the time

You will have a primary sitter team. If they are unavailable, a backup will perform your service and will be debriefed by the primary sitter(s) to ensure continuity.

Others:

Individuals are not available to provide service 365 days per year because they take time off, they get sick, or their schedule gets full and they cannot take additional business.

Floofins & Co:

In business since 2010

Average employee has been with Floofins & Co. for 3+ years

Ongoing training programs in best care practices, safety and pet first aid/CPR, and are adequately prepared for emergencies

A supervisor is available to support sitters in case of any emergency

Others:

Varies significantly, client should inquire

No required training, highly unlikely they have pet specific safety, first aid, and CPR experience

Up to the pet parent to inquire as to sitter experience (“being a pet lover” does not equate to relevant experience)

Floofins vs Alternatives

Why Clients Choose Floofins instead of National Pet Care Companies (like Rover or Wag):

Floofins & Co:

Others:

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