June 3, 2020

When COVID-19 Crashes The Party

Author: Jennifer Houghton

The Background

Owner Kristin Skelton had been making plans for various ways to celebrate her 10-year anniversary in business. She had grown her local pet care and dog walking business from a tiny one-person operation to a multi-person employer that was named the “2020 National Association of Professional Pet Sitters Business of the Year”.

She looked into various ways to say thanks to clients and employees for the support and hard work. The idea was to bring clients, their floofins, and employees together to celebrate the milestone.

Ideas floated around were “yappy hours” and related social outings. Events that would clients, their owners, and the staff to see each other face to face — something that doesn’t occur often in the pet care business. The global pandemic changed all that. 

Vacations were cancelled and people were staying home. This meant fewer daily dog walks and limited social connections for the company.

Like other area businesses, this created financial challenges. They moved to virtual new client consultations, extended their services to essential employees with pets, and revamped their celebration plan for 2020.

While the situation evolves, so are the celebration plans. Floofins & Co. is altering some of their normals for now and that includes the 10-year anniversary celebration. While they still plan to have fun, it may look a little different than it did at the end of 2019.

How You Can Help

So, to get started, we are asking Floofins & Co. clients – past and present – to offer up some of their memories from the last 10 years. We would love to feature your comments and experiences. If you have anything you would be willing to offer, please email the content to If you have pictures to include, we’d love that as well!

Finally, we want to take your questions about Floofins & Co. Send any questions you have about Kristin, the company, the original floofins, the staff, how to run a small business, etc. to so we can answer those questions. We are aiming to answer 10 questions for 10 years. Help us tell the stories you want to hear.

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