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Floofins & Co. Forges Forward Into 2021

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Most everyone will have heaved a collective sigh by the time this reaches you. Sending 2020 packing feels like a huge accomplishment, particularly for small businesses like Floofins & Co. 

We didn’t have the year we had originally planned. All of the events and celebrations (NAPPS Business of the Year and our 10-year anniversary) we had in the works had to be tabled. There wasn’t a way to celebrate as planned because of  shutdowns and folks generally being home all the time.
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Gratitude For Our Clients and Team This Thanksgiving

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This year, collectively and individually, we have all dipped into our own personal reservoirs seeking moments of gratitude. The challenge of navigating changing restrictions were particularly hard hitting from a small business standpoint.

One of the reasons that we are still standing is because of our clients. We want to take a few moments, if you will indulge us, by saying thanks.

For each of you who were able to continue using Floofins & Co.’s services, even if you didn’t absolutely require them, thank you. Your support has allowed us to keep staff in place so that you don’t lose any of your favorite pet care specialists. [Read more…] about Gratitude For Our Clients and Team This Thanksgiving

When COVID-19 Crashes The Party

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The Background

Owner Kristin Skelton had been making plans for various ways to celebrate her 10-year anniversary in business. She had grown her local pet care and dog walking business from a tiny one-person operation to a multi-person employer that was named the “2020 National Association of Professional Pet Sitters Business of the Year”.

She looked into various ways to say thanks to clients and employees for the support and hard work. The idea was to bring clients, their floofins, and employees together to celebrate the milestone.

Ideas floated around were “yappy hours” and related social outings. Events that would clients, their owners, and the staff to see each other face to face — something that doesn’t occur often in the pet care business. The global pandemic changed all that.  [Read more…] about When COVID-19 Crashes The Party

Floofins and Company Celebrates 10 Years In Business

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Floofins & Co. celebrates their tenth birthday today.

Ten years means we have a lot of memories. We have lots of lessons learned and a bunch of great stories. We have great clients. And we had planned to celebrate with a number of ideas we’ve been discussing since last year. Ways to say thanks for keeping us busy and referring us to your friends and neighbors.

And as we’ve learned over the years, even the best laid plans can get knocked off course. We couldn’t have imagined the way 2020 was going to shape up.

First, we learned that NAPPS had named us their 2020 Business of the Year. It is an incredible honor and one that we wanted to celebrate with both staff and clients. Because we know that without both, our business would not be what it is today. Then, the COVID-19 pandemic hit.

Like all small businesses, we are trying to weather this current shelter-in-place order. We continue to provide service to our clients working as essential service members, our staff as they manage smaller routes, and still keep the lights on at Floofins HQ. It has been challenging, but we are hanging in there with all of you.

We know that you want to get back to normal as soon as possible and so do we. We miss your floofins!

Until that time arrives, we plan to do as much of our 10-year anniversary celebration as we can manage. We will be doing a video series in the coming months highlighting the top 10 questions you have about Floofins & Co. Have you wondered how something works? What it take to have a dog walking company? What courses we teach at Floofin U? You ask and we will answer! Send your questions to info@floofinsandco.com with the subject line Video Questions. If you’re feeling adventurous, send us a video of you or your floofin asking your question.

Thanks for being with us during the last ten years and we hope to be back out at full capacity caring for your floofins soon.