As we approach the Thanksgiving holiday, I want to let our clients know about the status of holiday scheduling and our first ever Floofins & Co. waitlist.
EARLY BOOKING
While we have always stressed booking visits as early as possible, this holiday season presents additional challenges. We highly encourage our clients to book your holiday trips in the system as soon as possible. Why?
Our commitment to the highest level of service.
Like all industries, demand and staffing are in flux. Particularly at high volume times, like the holidays, we encourage early booking to meet pet care needs. We never overbook because that negatively impacts our clients.
We have seen a drastic increase in the volume of pet care requests. This likely results from many factors including increased travel from last year, new floofins additions to households, and the unfortunate decrease in pet care providers resulting from COVID’s hit to small businesses everywhere.
WAITLIST
We appreciate your referrals and encourage you to continue to suggest us as an option for your family and friends. As a caution, some new clients, depending on their service location, may be placed on our waitlist.
New clients may temporarily be waitlisted clients until we can provide Floofins & Co. caliber service. We encourage you to establish your pet with us so that we can quickly transition to providing service as soon as possible.
Floofins & CO. appreciates all of our clients, new and established. We promise to continue to give you the service you have come to expect. And for new clients, we will make your pet a member of our Floofins Family as soon as we can.
Thank you and enjoy your Thanksgiving holiday.
