Billing

If you wish to enroll in autopay for future invoices, select “Yes” under the “Keep Credit Card On File” option when you submit your first invoice payment or add your payment information on the My Billing Info page.  When you enroll in autopay, your credit card will be charged on the invoice due date.

If you prefer to make a one-time credit card payment, you may do so via the “Make Payment” button on your invoice.  Checks may be mailed to 205 E. Butterfield Rd. #442 Elmhurst, IL 60126 or can be left for your Pet Care Specialist for Courtesy Payment Pick Up Service (CPPUS).

There is a late fee assessed for all late payments. Payments are considered late if not received by the due date on your invoice. There is a 14 day grace period following the due date before late fees are charged. Please note, accounts more than 30 days past due, may be suspended from booking until outstanding invoices are collected.

Overdue invoice courtesy reminders are automatically sent 7- and 14-days after the due date. A paper receipt will be left for all cash payments that are picked up via our courtesy payment pick up service.

For Vacation Care, invoices will be sent two days prior to your scheduled departure and are due by the date of your departure. Package invoices will be sent two days prior to the first date of use and are due by the first day of use. For All Other Services, invoices will be compiled weekly on Saturday and are due the following Monday.

Floofins & Co. accepts cash, check and credit card payments (MasterCard, Visa and Discover Card) via www.floofinsandco.com. Please make all checks payable to Floofins & Co.