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Floofins & Co. - A Kenneling Alternative

A Kenneling Alternative

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      • Kristin S.
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      • Portia S.
      • Priscilla S.
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      • Amanda B.
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      • Jennifer H.
      • Mary L.
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      • Carrie B.
      • Corine G.
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Floofins and Company

How Well Do We Know Your Pets?

January 17, 2023 by Jennifer Houghton Leave a Comment

January 19th is Get To Know Your Customers Day. We feel pretty confident that we know your pets pretty well, but we always want to learn more.

Let’s talk about how we get to know the Floofins in your household. 

First, we alway do a meet and greet before taking on new clients. We get all of the information on your home, your pet’s schedule, the feeding preferences, etc. It’s important to us that we make your absence feel less stressful to your pet by keeping them in their routine.

We also spend regular time with them. If you are a midday walk client, we know the pace your pet likes to take and are able to notice when they speed up or slow down or even when something is askew. 

As a client, I have had my Floofins staff member note any small lumps or bumps and any odd behavior (like that time Ginger insisted she take her water buffalo horn on her walk). It’s helpful and informative.

But did you know that you can always contact us with additional information above and beyond what is in your profile? We always document information there for consistency between staff and the office. But, you can always reach out to us with feedback about our service and staff. We encourage communication. 

Finally, if you are satisfied with the service you receive, consider leaving a Google Review, Yelp Review, or a Facebook Review. Those words of praise and affirmation make a huge difference when potential clients are researching pet care companies. We note it and appreciate it.

So, tell us more about you, our customers. And if you want, let others know how you feel about us. We believe in hearing our customers, so always let us know how we’re doing. 

Filed Under: Floofins and Company Tagged With: affirmation, behavior, bumps, communication, facebook, Floofins, Get To Know Your Customer Day, google, home, lumps, midday walks, new clients, pet care companies, pets, praise, profile, Review, routine, schedule, yelp

Happy 12th Birthday, Floofins & Co.!

April 1, 2022 by Jennifer Houghton Leave a Comment

Today marks our 12th anniversary and we are so glad to still be in business despite the impact of the global pandemic. We want to thank each of our clients for their continued support and our staff for their loyalty and determination. 

As we kick off our 12th year in business, there are many things that we have planned that we are excited to share with you. Let’s get right to it!

What’s Ahead

First, our dog training program is up and running. If you have a pandemic pet or one that has forgotten what it is like to be around other humans, now is the time to lock in some training. Pop over to the website to check out the various options. Let our trainers concentrate on the specifics you want to work on. All classes are individual and are designed to meet your particular needs.

Second, we will be launching our Floofins Couture line soon. Stay tuned for details. After we do a test run with our staff, we will provide you all the details on how you can rock your Floofins attire. You’ve asked and one of the benefits of the pandemic was some time to develop this line of products. Information coming soon!

Finally, we know that many small pet care companies did not survive the shutdown. While we are always happy to bring new clients into our family, the influx between demand and available staff forced us to establish our first ever waitlist. We hope to add those patient future floofins family members to the fold soon. Thanks to our clients for helping us locate some additional staff!

We can’t emphasize how much we appreciate our clients. Thanks for sticking with us and we hope that 2022 – our 12th year in business – is the start to some great moments ahead. Happy Birthday, Floofins & Co.! 

Filed Under: Floofins and Company Tagged With: 12th anniversary, attire, birthday, business, classes, dog training, floofins couture, happy birthday, new clients, pet care companies, shutdown, staff, Trainers, waitlist, website

Happy New Year To Our Floofins Family

December 30, 2021 by Jennifer Houghton Leave a Comment

By the time this reaches you, Floofins & Co. will have completed our holiday season schedule.
We are grateful that we were able to care for your floofins during the holidays. It was busy and we implemented our first waitlist in the company’s history. Our team deserves a huge shout out for their dedication and commitment to making sure each floofin was tucked in and fed, medicated, and loved. Thank you to each and every one!

Current Status

We, like every industry, have been seeing increased demands for pet care service. And we are working diligently to bring on new staff to allow us to serve the clients on our wait list. We encourage you to take advantage of our staff referral program if you know of any great potential team members. 
We feel gratitude for your support during 2021 and are hopeful, despite the latest variant, that 2022 will continue to see more ordinary experiences for all of us.

Looking Ahead

Plunging into 2022, we have new things coming your way. Be sure to follow us on all the social media sites for details as they are announced.
What does founder Kristin Skelton see on the horizon as she looks into the upcoming year? “I’m looking forward to introducing our dog training arm to help our pet parents work in their homes on pet behaviors they want to work on! Especially with all of the new dogs that have gotten adopted this holiday season,” she said. “Additionally, we will be unveiling our Floofin Couture clothing line for clients to purchase. It’s been a frequent request and we are excited to be able to get it off the ground. We are also excited to bring these items to our table at all of our summer events in 2022.”
We wish you a Happy New Year and look forward to spending time with your floofins soon.

Filed Under: Floofins and Company Tagged With: 2022, dog training, Floofin Couture, Floofins, Happy New Year, holiday, Kristin Skelton, medicated, New Year, pet care service, pet parents, staff, summer, summer events, team members, waitlist

Christmas Day In Floofinsland

December 24, 2021 by Jennifer Houghton Leave a Comment

 

It was Christmas Day and all through the land,

Floofins & Co. was out lending a hand.

 

With floofins great and small,

We cared for them all.

 

Furry, feathered, finned and scaled,

We took photos and left notes, detailed.

 

We fed, we walked, we tucked them in.

We played, medicated, even gave insulin.

 

While you, their pet parents, were away,

We stepped in to give them a good holiday.

 

Because to us they are like family.

Even if some of your relatives don’t agree.

 

So we kissed each and every one good night.

And wished them a holiday happy and bright.

 

To care for your floofins is our greatest joy.

It’s better than a BarkBox filled with toys.

 

Thank you for trusting us to care for your pet.

Our hearts are full when their needs are met.

 

Merry Christmas and have a safe trip home.

Good tidings to you, no matter where you roam.

 

Floofins & Co. is here for you,

Because we love your pet, almost as much as you do!

 

Happy Holidays!

Filed Under: Floofins and Company Tagged With: Barkbox, Christmas, feathered, finned, Floofins, furry

Small Business Saturday and Gratitude

November 25, 2021 by Jennifer Houghton Leave a Comment

This year, as the world tries to get itself back to some degree of normal, we want to express our gratitude and celebrate Small Business Saturday.

One of the reasons that we are still standing is because of our clients. We want to take a few moments, if you will indulge us, by saying thanks.

For each of you who were able to continue using Floofins & Co.’s services, even if you didn’t absolutely require them, thank you. Your support has allowed us to keep staff in place so that you don’t lose any of your favorite pet care specialists. [Read more…] about Small Business Saturday and Gratitude

Filed Under: Floofins and Company Tagged With: Floofins Family, health, love, pet care specialist, positive review, prosperity, recommendation, referrals, Small Business Saturday, staff, thanks

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Copyright © 2009-2023 Floofins & Co., Inc. All Rights Reserved.

205 E. Butterfield Road, #442, Elmhurst, IL 60126

p. (630) 478-8915   f. (630) 478-9803   e. info@floofinsandco.com

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